Join Our Team: IT Careers in Fort Myers
Are you looking for a rewarding career with a leading Managed IT Consultant right here in Fort Myers, Florida? At Junopi, we’re passionate about helping local businesses thrive through expert technology support and strategic guidance. We believe in providing our team members with a collaborative environment, continuous learning opportunities, and the chance to make a real impact on our clients’ success. If you’re driven, client-focused, and ready to grow your IT career, we invite you to explore our current open positions.
open positions
Job Opportunities
Experienced Support Engineer
We are seeking a seasoned and highly motivated Support Engineer to work in our Fort Myers office. This role is perfect for a self-starter who excels at advanced troubleshooting, managing complex IT environments, and providing exceptional customer service to our business clients. You will be a key player in ensuring the stability and performance of our clients’ networks and systems. This is a full-time position with hourly pay and opportunities for occasional night or weekend work.
Responsibilities:
- Serve as an escalation point for complex technical issues (Tier 2/3).
- Manage and maintain client infrastructure, Proxmox virtualization, and advanced networking.
- Manage Windows server and Unix operating systems.
- Configure and maintain 3CX voice over IP phone systems.
- Implement and manage cloud services, particularly Microsoft 365 and Azure environments.
- Perform root cause analysis and develop preventative solutions.
- Document technical procedures and create knowledge base articles.
- Mentor and guide junior support staff.
Qualifications:
- Resident of Lee County, Florida. This is a full-time position in our Fort Myers office.
- Minimum of 3-5 years of experience in a Managed Service Provider (MSP) environment or similar high-volume support role.
- Strong expertise in Windows Server administration, Active Directory, and Group Policy.
- Proven skills in managing and troubleshooting network devices (firewalls, switches, VPNs, VLANs).
- Experience with ticketing systems and RMM tools.
- Relevant industry certifications (e.g., CompTIA Network+, Security+, Microsoft Azure/365 certifications) are highly desirable.
Junior Support Technician
Are you just starting your IT career and eager to learn? We’re looking for an enthusiastic and detail-oriented Entry-Level Support Technician to be the first point of contact for our clients from our Fort Myers office. This is a fantastic opportunity to build a solid foundation in business IT support through direct mentorship and hands-on experience. This is a full-time position with hourly pay and opportunities for occasional night or weekend work.
Responsibilities:
- Answer incoming support calls and tickets, providing timely and professional technical assistance (Tier 1).
- Accurately document all support activities and resolutions in the ticketing system.
- Troubleshoot and resolve common end-user issues, including desktop hardware, software, printing, and email connectivity.
- Perform user account management (adds, changes, and deletions) in Active Directory and Microsoft 365.
- Assist with the setup and deployment of new workstations and peripherals.
Qualifications:
- Resident of Lee County, Florida. This is a full-time position in our Fort Myers office.
- CompTIA A+ Certification minimum, CompTIA Network+ and/or CompTIA Security+ preferred
- Basic understanding of networking concepts (TCP/IP, Wi-Fi).
- Familiarity with the Microsoft Windows operating system and Office applications.
- Excellent communication skills, both written and verbal, and a positive, customer-service-oriented attitude.
- A strong desire to learn and grow within the IT industry.
- Valid drivers license and clean driving history.